Notification Groups

Receive WhatsApp notifications of network outages and other health events that may affect your MikroTik infrastructure.

Setting up Notification Groups

This section will outline setting up Notification Groups.

Step 1: Access Notification Groups

1. From your Dashboard, navigate to Notifications -> Notification Groups

2. Add a Notification Group by clicking on the Add button at the top of the page.

Step 2: Configure your settings

1. Give your new Notification Group an appropriate name.

2. Select the users which you would like to receive the notifications.

3. Select your business hou policy.

4. Select the service topics which will trigger the notifications.
   • Please see this section to understand which notifications will be send depending on the issues that can occur.

5. Select which sites you would like to include in this notification group.

6. When you are done, and happy with your configuration, click on the Add button at the bottom of the page in order to create the notification group.

🎉 Congrats, you have successfully set up your first Notification Policy.

Editing Notifications Groups

Sometimes you might just have to tweak some notification policies, either your team is growing, or you would like to get even more insights into your network.

Step 1: Access Your Notification Groups

1. From your Dashboard, navigate to Notifications -> Notification Groups
2. You will see a list of all existing Notification Groups.

Step 2: Edit a Notification Group

1. Click on the Notification Group you would like to edit.
   • This will open up a configuration page to the side, where you can make changes.

You can edit any of the following:

• Group Name: You can change the name of the Notification Group.
• Business Hour Policy: You can change the Business hour Policy to one more suited to the group.
• Topics: You can add or remove Topics to fine-tune the notifications that will be sent to this group.
• Sites: You can add or remove Sites for which this policy applies.

Removing Notifications Groups

Step 1: Navigate to Your Notification groups

1. From your Dashboard, navigate to Notifications -> Notification Groups.
2. You will see a list of all existing Notification groups.

Step 2: Remove your Notification Group

1. Select the Notification group you would like to remove.
2. Click on the Trashcan icon at the top-right hand side of the Notification Group.

3. That's it, you have now removed this Notification Group.