Notifications

Notifications in MikroCloud play a crucial role in keeping you informed about important network events. They also help ensure that you are promptly alerted with relating to SLA Breaches, connection failures or security concerns.

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Why are Notifications Important?

Proactive Issue Management:

By receiving timely notifications, you can address potential issues before they escalate into bigger problems.

Improved Network Uptime:

Notifications allow for faster response times, which helps in minimizing downtime.

Enhanced Security:

Alerts related to security events ensure immediate attention to potential threats.

Customizable Alerts:

Notifications can be tailored to specific users, ensuring that only relevant people are notified about specific events.

For example, your NOC might not need to see Security alerts, and your SOC might not need to see network site connection failures.

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Notification Types

MikroCloud offers a couple of notification event types which will be listed below.

Notification Type	Descriptio
SLA Reports	These notifications will alert users when there are breaches in service levels, helping ensure compliance with contractual obligations and maintain customer satisfaction.
Heartbeat Failures	Notifications for heartbeat faults alert administrators and NOC members when a device/ site becomes unresponsive, allowing for quick investigation and resolution.
WAN Failover Faults	These notifications ensure that admins and NOC members are aware of connectivity issues that might affect network performance or availability.
Security Essentials	These notifications help maintain the security posture of the network by enabling swift response to potential risks/ breaches.

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Here are some starting points: